[00:00:00] Taylor Lund: Hey everyone. Welcome to Home Service Headquarters today. We are super excited to bring you part two of our interview with Andy Paz from Paz Window Cleaning. He started his window cleaning business eight years ago with no background, no experience, and nothing but a drive to learn and succeed. And here we are eight years later, his business is thriving.

He’s enjoying being his own boss, and him and his wife have nearly 400 YouTube videos documenting their journey and helping people like you learn how to start, run, and grow your own home service business. If you haven’t already listened to part one, I encourage you to pause. Go listen to that first since there are some great nuggets of wisdom for you there.

And then come back and join us for part two. In part two, Andy’s gonna break down his favorite software, whether he thinks window washing can be a side hustle and some common misconceptions of starting a home service business. Welcome to Home Service headquarters. Let’s dive in. So going back a, a few steps in our conversation, you were talking about, um, going about, uh, bidding and pricing out.

Do you have any more insight on just how to go about pricing out a job?

[00:01:13] Andy Paz: Yeah, so I mean, you know, in the beginning you’re not gonna know what to. A price and not to bid and all that. I, you know, if you wanna go the safe route and just kind of charge per window type of thing, that that can be the best bet.

You know, like, I dunno, you can start off like, let’s say five bucks a window if they want inside and out charge 10 bucks. You know, I’m talking about we’re going the low end, so, you know, if in LA I can never survive with those prices because it’s very expensive here. But, uh, especially being licensed and insured.

Um, but maybe start off in that like, kind of like motto, you know, like, hey, you know, outside, you know, if it’s French windows, I would suggest that every three windows is one window. So that kind of keeps it, because if not French windows, you make a lot of money at that point. Right. But, um, it just maybe three windows for one, and then see if it’s a storm window.

We don’t have that issue here, but make sure it’s a storm window. Yeah. Um, but, uh, kind of count that way. But I would say like the icing on the cake, once you kind of pass that and your confidence from door to door and in doing in person when they call you. Is to have a contract, you know, have a contract.

That’s kind of like the end result, but also too, ’cause you, you’ll say you’ll save yourself too. I have another story if you want me to say it about that, but, uh, but also too, to have like, kind of like a. Business management tool that essentially helps you to organize your clients because yeah, in the beginning you’re just happy.

You’re like, oh, you know, I’m getting all this work and you know, you’re doing all these things. Yeah. But then a year later you’re like, shoot. You know, like, where did all these clients go? And then you’re gonna be like, unorganized. And like, did I send them an invoice, like and text messaging, or did I just kind of say word of mouth?

Because then from there, like I still like from my first, first, first clients. I don’t know what I charge them. And I’m just kind of like, well, my minimum’s this, you know, like, I know yours is lower than that, but you know, is that good enough? So having that organized, and especially like having the clients you can see when was the last time I service their job?

You know, like, uh, it was, it like, you know, some depending on the field, right? You do their job job every week, every month, every six months. But when you start getting all these clients. It’s impossible to know, you know, like, where did you find them? Not everyone’s gonna be texting you. You know, you have, you know, other like, let’s say Yelp, Google, you know, they message you in those platforms and so it becomes a headache.

So if you have that as an organizing, um, have everyone there. And also obviously it tells ’em what service you provide and what, how much you’re charging. Then once you get to the job, then from there, you know, have a contract and then from there you should be

[00:03:34] Taylor Lund: pretty much golden. Yeah, no, we’ve talked about, um, you’ve used and explored many different softwares.

Do you have one that you currently use and recommend? And, uh, does that change for, let’s say someone who’s just getting into business and maybe their budget’s not huge?

[00:03:50] Andy Paz: Yeah, so I fell into Project 2 Payment and, uh, Project 2 Payment was just, um, very awesome business management tool that like I still use every single day.

And, um, it’s, it’s really great because it helps me organize everything and, uh, what I really like. Is that, uh, the price point is really good too. It’s just 20 bucks a month, and, uh, right now they’re having a promotion that you can get your three months free if you use my link. But, uh, at least try it out.

But, uh, but uh, but at least they let you try it out because ultimately a lot of softwares now they feel like they only give you like two weeks. That’s not a lot of time to kind of like get into it because like let’s say for example, you have a service job that you do more frequently or maybe once or twice a month, if not more, and like you’re using that for two weeks after that, you’re kind of just like, Hey, you know, like why did you change softwares?

You not use that anymore and they kind of get used to this certain software, but this one at least you can try it out for like three months. See how it is, you know, and all that. And at the same time it’s nice is that everything’s just so organized and they like, a couple of points I really like is that, um, like for example, like, you know, we might have a lot of things in our mind.

Again, you have to, like I said, I’m a sole proprietor or now we’re an LLC. But uh, back when I was by, I’m thinking of when I was just starting the business, so if you see me kind of going a little bit old school, I’m trying to remember. But, uh, just having like to be the person to give the bid, to do the job, to follow up, to ask for a review, to do all these different things.

In the beginning, if you have one client, yeah, you have all the time in the world, but when you start getting like a recurring client, like for me personally, before I fell into project payment, I used to send a text message like a day before, Hey, I just wanna let you know that I’ll be there between this and this time.

See you tomorrow. Right? And like, kind of remind them. When you start getting really busy, you start forgetting because like I, especially in the summer months, it’s super hot. You get drained, you’re not dehydrated, but you know, you just drain from like, you know, just the weather and everything. You drink a lot of water.

Then you go home, you just crash until the next day. You might forget to let the person know, especially if you book them months in advance. And then from there, um, you forget to message them. Then they’re like, Hey, are you coming tomorrow? And you’re like, oh yeah, I am coming. So something like that. And then from there, once you get the job done.

From there, uh, you just send them or you get, you know, you have like the whole setup already placed there because once the job is done, you just say, okay, they give you cash, they pay with a, uh, credit card or a check. Then from there you just say, okay, you are done. Here’s your receipt, and then you’re done.

Deal. And then Nice is that there’s also a review afterwards. You get

[00:06:24] Taylor Lund: your Google page and just put it in there. I mean, that’s huge. I think we’re, we’ve been talking about that Google, those Google reviews when you’re starting out are gold and having something that’s automating, um, that process of asking people for a review after a job is done.

Mm-hmm. Um, it’s just, I think, can’t be overstated. What kind of value that is. Um, and can mention in your business.

[00:06:48] Andy Paz: Yeah. And you can also mention to them too, like you were saying, like you can just say, Hey, I’m gonna send you a link for review. If you can relieve, leave me a review, that’ll be great. And that’s kind of it.

And then from there, when you send the receipt, the links is already there. They already have it in their mind like. You know, that guy did a really nice job. Let me go give him a review. He was really friendly.

[00:07:05] Taylor Lund: I liked him. Yeah. Be friendly. Reminder to everybody. Be friendly.

[00:07:08] Andy Paz: Yeah. Be friendly. Don’t start threatening them.

Gimme review.

[00:07:12] Taylor Lund: Um, that’s awesome. So did what’s, what’s your, what’s your promo code? You said you have a three month off promo code.

[00:07:19] Andy Paz: Yes, it’s uh, Paz window cleaning, and uh, you put that there and then, um, I will, I mean I’m sure we’ll have like a link in the bottom of here, so make it a little bit easier.

Alright,

[00:07:29] Taylor Lund: we’ll add that link. Um, head to project2payment.com and you can use code ‘Paz’ to get three months free. Uh, they’re also one of the sponsors of this channel, so if you like that podcast, check them out. Um, nice plug pass. Um, on that note, so you said that’s maybe the software you would choose 20 bucks a month?

Um, it’s good pricing. Uh, but what about, uh, physical tools? Let’s say someone’s just starting, they’re like, all right, I’ll do Project 2 Payment for my software. I’ll manage my customers There. But man, I have a 20 2003 Toyota Camry and I’m heading to Home Depot to, to get my first five physical tools. Um, what are those tools?

You’d say that, that they should stuff into their Camry. Maybe have the pulse sticking out the window.

[00:08:17] Andy Paz: Yeah, no, that’s dedication. So that’s, that’s gonna be a foundation and hopefully, uh, I’m kind of like helping everyone here that trying to like leave a foundation. The foundation, you said in the beginning, it’s only gonna make you appreciate everything in the long run because Yeah, we’re kind of like having a little bit of shortcuts.

Like, hey, Project 2 Payment will make things a lot easier. Oh, getting this, getting that will make things easier. But it’s also good to have that foundation, you know, go to your friends, Hey, uh, can I do your windows? Do content go. Then from there you have door to door, you know, are you gonna get every door?

Absolutely not, but at least you have that foundation of talking with someone, having that confidence doing this. So to answer your question about the tools, it’s great because when you go there, the tools that you really need is just a mop, is squeegee, right? A ladder. That’s another important thing. ’cause you need to have a ladder.

Um, you would need a pole. They have a pole that, that they have, uh, just use regular dawn dish soap. You don’t need to have the UNG one. I use, I think it’s a scam. Pro tip. Yeah. I think it’s a scam because I tried it when I, because remember, I was like, no knowledge. I saw one guy on YouTube say, oh yeah, the Home Depot has window cleaning.

I was like, all right. I bought everything. Oh, it says. Soap for window cleaners. I was like, let’s buy it. And then I was like, afterwards I was like, man, that didn’t really work. You know? So a buddy of mine was like, just use Dawn, you know, it’s good. I now, I use Ms. Myers as a personal choice, but it’s literally the same thing.

It’s just, you know, do you like the smell of it? You know, it’s pretty much like that, right? But, um. But yeah, no, I would say that’s kind of the essential, because this will be a great foundation because like for example, let’s say you need to do a house and you can’t put a ladder on the window. You have that pole to get you to that window.

Yes. Um, you start to learn to do like, it’s called fanning, that it’s like literally a fan. You’re going left, right, left right, and you’re kind of going down with your pole because what happens if you would’ve just came in, have the top end of equipment? We can talk about that later. Top end equipment. Then from there you’re gonna be like, oh, I can’t use that equipment in this one window.

How are you gonna solve that? So it’s nice to have that foundation learn these different things. Now, do I do a lot of things that I did in the beginning? No, but I, when I do go back, I’m like, man, I’m a little rusty, but at least I know the technique. I know how to do it. And then from there, it just makes things so much easier.

[00:10:31] Taylor Lund: So if someone has a vehicle. What do you think? Uh, could they start a business with a hundred dollars in their pocket window?

[00:10:40] Andy Paz: Oh, absolutely. Yeah, absolutely. I would say maybe just make sure the job ahead of time, because like I said, maybe might need a ladder, but maybe focus on not having a job that needs a ladder type of thing.

But Oh, definitely. I think we all have

[00:10:53] Taylor Lund: an uncle who will loan us a ladder for the first week of our business.

[00:10:56] Andy Paz: Yeah, yeah, yeah. I, I, I, I use a little Giants, so I don’t know if that helps out. So, you know, Costco sells it, and depending on your car, you know, maybe you need a smaller one. But, uh, but yeah, I mean, you can literally start, um, I mean, a squeegee mop is like, you know, now they’re getting, getting expensive with inflation and everything, but yeah, you know, you can get just the basic stuff.

I mean, don dish soap is not that expensive, but just mop, squeegee, a pull and a bucket. I mean, those four things right there, I think, you know, you can pretty much do any job. But now will it be as successful with other equipment? Probably not, because, you know, maybe the, yeah. The squeegee is not the right size, or maybe the rubber’s not good, you know?

So things like that. But yeah, you could definitely start, it’s just you just be selective.

[00:11:40] Taylor Lund: Be selective, and, and you’ll move up. You’ll move up quickly. Yeah. Just keep at it. All right. Well, you led really well into this, uh, segment we like to call, can it side hustle? Mm-hmm. So we talked about that you don’t need a lot to start the business.

[00:11:55] Andy Paz: Mm-hmm.

[00:11:55] Taylor Lund: Um, but a lot of people wonder. Do I have to quit my job day one and dive right in? Or if I’m a little risk averse, could I keep doing what I’ve been doing, maybe, um, working it in and out, or having my full-time job and start this as a side hustle instead? Do you have some advice on whether or not, uh, window cleaning can be a side hustle to.

[00:12:18] Andy Paz: Yeah. So, um, a little thing that I kind of see, like, I don’t know if you’ve kind of seen the theme of me like in this whole, uh, podcast, is that I don’t like to take chances. In a sense. I kind of want to say like, okay, let’s start off with this. Try to see how it can work, and then eventually try to progress, right?

So the reason why I’m saying that is because, um, I get this question all the time about like having a side hustle is, you know, can I do this as a, my career? And I would say absolutely. At the same time, you know, uh, don’t quit your job to do this a hundred percent. I would recommend not to do that whatsoever because we have a job.

You know, it’s, it’s, you wanna stick with something that already is working, right? But ’cause in reality, you can use that job and that pay you’re getting to get maybe the better equipment. Maybe you don’t get the Home Depot tools. Maybe you get like, you know, the higher end. I’m just gonna throw out cars because I like cars, but like, let’s say you have a Toyota and Honda, right?

Let’s say that, that’s like the Home Depot. They’re good, reliable work. Like, let’s say you wanna get into luxury, the more BMW, more Mercedes, you know, you can get that. It’ll make your life a little bit easier, but at the same time it’s more expensive, right? Yep. So having that as a side hustle, the window cleaning will be great because maybe you can have, if you’re working fulltime or part-time.

Focus on that. Yeah. And then from there, maybe work on the weekends or maybe if you have a day off or something and someone wants their service done, then do that. But then once you start building a reputation, you know, having quite a few reviews. Because reviews, I’m gonna be honest, when I had it, it’s great.

And let’s start off with that’s the best. Yeah. But when you first start out, if you have five people are taking a chance on you because they are like, you know, I don’t know who you are. I dunno how your work is. Even if you have content. They’re still taking a chance on you, but once you start having like, you know, 20, 30, 40, 50, a hundred plus reviews, then from there you’re like, all right, great.

Right? Yep. So the reason I’m saying that is because if you get the best tools in the beginning. No one hires you, then it’s like, what are you gonna do? But if you have those, those jobs lined up, maybe save up for like a water fed system, which would make your life so much easier. You know, you don’t have to worry about getting on a ladder.

Uh, but at the same time, it’s like having that, it’s like, okay, you have this Monday to Friday job, work on the weekends. Man, I can’t, my weekends are fully booked. You know, I need to start working on the weekends, maybe take a vacation day to, you know, don’t, I hope don’t not call sick. I’ll say that and skip work to go do window cleaning, but, you know, take a vacation day or however you, if you work part-time, slid, uh, fit in those slots that are off.

But then from there, see like, okay, you know, this is something that I can see myself. I know a lot of people do that all the time. I was the opposite. I had no work going into this, but I know a lot of people too, had a job transition. They don’t want the nine to five job, you know, they kind of just wanna have everything work in a way that they make their own schedule, Hey, you want to go on vacation next week?

You can, you know, but that’s later on when you’re kind of, okay, I need a vacation from all this work. But, uh, just having that foundation of, you know, starting with. Um, your job first, keep it there. And then, I know this kind of hurts me saying this, but maybe you don’t like window cleaning. You know, maybe you, maybe this is a field that you might not like.

A lot of people show like, oh, look, I have a flexible schedule. I can clean all these windows, but maybe you don’t like being in the sun, maybe. Yeah. You know, you don’t, you, maybe you’re more of an introvert. You don’t like talking with people that you know to give a bid and all this. Maybe it’s too much.

Best part is you still have a job. You know, it’s nice because that that helps. But at the same time, you know, I’m more of be safe than sorry.

[00:15:41] Taylor Lund: Yes. I, I mean there’s a couple phenomenal things like that. Uh uh, so your quick answer is 100%. This can be a side hustle and for some people, and maybe many people, it should be a side hustle first.

And you mentioned a couple benefits to that. One is your main hustle can be the financial backing. For this new business and you’re not losing that revenue stream. And two, I think it’s very realistic. You might start a side hustle and find out you don’t like it. Yeah. Um, so starting, uh, the cleaning business on the side, um, will actually let you dip your toes in with, uh, as Andy said that, that low risk Yeah.

Um, baseline. That that’s awesome. Uh, great

[00:16:24] Andy Paz: advice and kind of like one point that you’re saying is that like I could say, oh, Andy, I wanna get into window cleaning. I have all the money in the world, right? Like, the money’s not limited. I just want the best of the best, right? A water fed system, like a three stage, like that’s pretty much like 90% of the United States use.

We’re just gonna focus United States because, I dunno everywhere else, but like more than, uh, yeah, fairness. Oh, okay. Um, but like 90% if not more of, of United States has hard water. So like, for example, like a, so you would need a three stage system if now, if you’re that fortunate. Uh, select people that have that 10% of soft water, then you can get like a one stage instead of a three.

Yeah, but the reason I’m saying that is because a three stage system starts at like 15, 16, and so that’s just like the starting point. And then you need to buy the hose re that can be a couple hundred. Then you need to pull. So like, you know, it’s not just like, oh, you need to

[00:17:16] Taylor Lund: wrap your truck, and then, oh wait, you need a truck.

[00:17:19] Andy Paz: That’s the bus later. But yeah, I mean I had a four for the longest time and that got me work and you know, it. Our Ford Maverick just kind of fell into our lap because it was like, Hey, a truck hybrid, not to go off subject, but it was like, Hey, if you trade in your, your, your, uh, your RAV4, you’ll get a really good deal.

So it was kind of like a no brainer because, you know, not in a bad way. It’s good in the beginning, I’m not gonna deny that, but at the end, when you start going to certain people’s homes, gonna be like, is this like your full-time job or part-time job? But because it’s my full-time. I want it to be that way.

But anyways, but uh, but that’s why I say like, it’s nice to see if you want to, if you like this line of business, you know, work is work, but do you like giving bids? You like doing this, you like doing that. Because essentially you could start off with the water fed, but at the same time it’s like, what happens if you didn’t like it?

Maybe you didn’t like anything. You’re like, oh, I bought the system and now I can’t do anything now. You know, and you try to, you know, figure out. Yeah. So anyways, it’s just, you know, just take the easy steps because essentially when you cannot use the water fed, let’s say you do progress into the water fed.

From there. You can’t go back and be like, oh. Or you can go back and be like, oh, I can, you know, squeegee this one window and it’s easy, you know? Yep. So, yeah.

[00:18:27] Taylor Lund: Um, that’s awesome. I, I love, uh, just talking about that they can do it, they can start it as a side hustle and it can grow from there. Um, but I’d love your perspective now, kind of being someone who’s made it, um, to use, I hope the term made it, who has a, well, you’re, you’re doing it full time.

You’re documenting your journey to a six figure income. Um, what would you say, like, um, to someone who’s asking, is it worth it? Like, what’s, what’s on the horizon? What are the benefits to owning my own business? Um, what are those freedoms that I get or, um, I guess why do you love it personally?

[00:19:06] Andy Paz: So, as I started to today, things have changed a lot and obviously when I started when I was single, now I’m married, happily married.

Um, yes. And, uh, no. Yeah, yeah, yeah. She’s a really awesome wife. Uh, but, um. In the beginning, when I first started, I wanted a job. I love traveling. I love traveling a lot. Um, I lived in Italy for a couple months. I lived in Norway. I’ve, uh, lived in Brazil for a month and. Just trying to try something else. And so at the time when I was trying to apply to this Trader Joe’s and all this stuff, I was thinking when I was doing all these jobs, like for window clean, I was like, can I still travel and still have this as a profession?

Because you’re not cleaning wind the same house every week or every month. I mean, unless it’s a storefront. I’m talking about like residential. You’re not doing it all the time. You’re doing it maybe every three to six months, sometimes once a year. So I was like, oh, maybe I can start doing this. You know, kind of, you know.

And then travel, which I don’t regret whatsoever. Uh, the younger you are, I would say, is the best to actually start a business because you can have all the faults, all the hiccups, the bad decisions. Maybe you’re undercharging because like right now, now that I’m older. Now, I kind of went through all that, but if I would’ve started today, it would’ve been like, oh, okay, now I’m gonna get into the swing of things.

But once you’re younger and you’re getting into it, I mean, of course if you’re working for someone, you kind of already know how things are. That’s kind of a benefit for working for someone else, even if it’s not the same field. But having that all going forward is like nice. But now. We’re doing it full time, like my wife and I now, we want to like have this YouTube or uh, wanna have a YouTube channel.

We have that going and I kind of wanted it to be like, Hey, this is a journey of a window cleaner. It’s not just like, Hey, you know, this is a job that you know, it doesn’t pay well, or, you know, it doesn’t give you that flexibility because my wife and I, we just came back from New York last week and it was fun.

You know, we were there. Um, and, uh, it was, you know, just a little time off. But, you know, I don’t have to ask anyone, Hey, can talk, you know, I could just be like, you know, if clients text me, Hey, I want my windows cleaned. I fully booked until next. It’s not live fully booked

[00:21:09] Taylor Lund: in New York. In The Bahamas.

[00:21:11] Andy Paz: Yeah.

There you go. Oh yeah, we went to The Bahamas too. Yeah. But that was fun. But again, it’s like, you know, just having all that, um, it’s, it’s, yeah, things change. It’s nice because once you have that as a foundation, then from there, when you start growing up, uh, you can see like, you know what? I don’t like this job.

I’ve had a couple of clients that’s gonna be too many stories, but I’ve had a couple of clients where, you know, I give a bid and they’re just very difficult, or they want me to do a service that I don’t do, and it just becomes very complicated. But in the beginning I’ll be like, okay, no problem, no problem, let’s do it.

But now it’s kind of like, I’d rather just like lose a job, not get that, you know, paid from that job, but yet have less headaches. So you kind of have that as a balance.

[00:21:51] Taylor Lund: Totally, and I like what you said there is it depends on your phase of life, uh, really what your goals are. Maybe when you’re single or young, um, you’re willing to take some risks.

You’re willing to live off of McChickens and McDoubles, but when you’re married, maybe you have kids, your, your risk tolerance changes maybe. Mm-hmm. Your, your baseline for what you can drop down to changes, and that’s where it’s great that you can start this as a side hustle and really. You’re not changing your baseline finances so much, you’re just adding on effort and stress to your life.

Yeah. Which is a different, uh, a different sort of thing. Also need needing to be dis discussed with your significant other. I’m gonna lead us to this next segment called Hit or Miss Rapid Fire. Okay. Um, so what we do during this segment, I’m gonna hit you with a fact or a statement rather, and you’re gonna respond with either hit you think it’s accurate.

Miss, you don’t think it’s accurate, and a brief explanation as to why you think the statement is true or false. Does that sound, do I have a, okay.

[00:22:55] Andy Paz: Do I have a shock clock or a timer or no?

[00:22:58] Taylor Lund: Oh, we’re good. We’re good. Alright. Hit or miss, you need big time, expensive equipment and a nice truck to get started in window cleaning.

[00:23:09] Andy Paz: Definitely a miss. We kind of talked about it. Um, I had a RAV4, uh, for pretty much my whole business career. I just got it within the last year in my truck, but my whole time, just a simple car was great on gas, super reliable. Went to Home Depot pretty much had all my equipment for, from there, for I don’t know how many years it did its job, it did its purpose.

And, uh, yeah, I mean you don’t have to get the like, latest and greatest. You can just start off with the most basic. And then from there, if you want, you can, I know people that have the original mops and squeegees from Home Depot, which is great. Uh, but uh, it gives you that option if you wanna upgrade or not.

But start with the basics. Yeah.

[00:23:48] Taylor Lund: Nice. Take 50 bucks on whatever car you have, head to Home Depot and get started. Um, hit or miss. Number two, you need years of training before you start your own business.

[00:24:00] Andy Paz: It’s definitely a miss. Um, I mean, I was fortunate to have, like I said before, my friend giving me that job that was a huge house and all that.

Practice at home. You know, you don’t have to have all these years of experience. You know, if you mess up on your window, it’s your house. You know, do it at your friend’s house if you don’t have the ability to do it at your house, you know, I know some people, like maybe in a very high level building, they can do it on the outside, uh, for windows.

But, uh, yeah, I mean, it’s super simple. Just keep trying back and forth. And I know when, I’ll be honest with you guys, uh, when I did my, when I started learning how to fan, because I would always do straight pulls. That was the easiest, you know, go to just straight pull easy, right. But when I did fanning, it took me a couple weeks to like master that, even though, you know, I’m trying my best, you know, it just didn’t feel right.

And then, uh, once I started getting the hang of it and that training that I did at home, even at people’s homes too, I was kind of training. Um, it just made my life so much easier. But yeah, definitely don’t need the years of training now.

[00:24:54] Taylor Lund: Awesome. Uh, you can enroll in YouTube University. Hop over to Paz Window Cleaning, check out their 350 videos and learn what you need and practice on your own house.

I think that’s, uh, super, super wise. All right, hit or miss number three. It is a waste of time doing small jobs.

[00:25:14] Andy Paz: So, uh, that one, I’m gonna say both, uh, hit and miss because, um, I know that when I first started, um, I would try to get any job as possible, even if it was like one window, two windows. I didn’t have a minimum.

But, uh, I would say I would encourage, you know, start off with a minimum. Uh, but, uh, the small jobs, yeah, like those ones were like, kind of like helping me build that confidence, get content. So sometimes in the beginning that’s good to at least use that for content, right. But once you start having the business, you know, uh, for quite some time, maybe even the first year, you know, after that you can kind of be like, no, I’ll focus more on, you know, jobs that, you know, pay a little bit more, but you already have that experience.

And so maybe, you know, kind of towards the end, like right now I don’t do small jobs anymore because it doesn’t make sense to me. You know, like to do one window, you know? So. Yep.

[00:26:02] Taylor Lund: That’s awesome. Thanks for doing the hit or miss Rapid fire with us. Yeah. Um, I just have a couple more questions before we wrap things up.

Uh, for the people out there who are, they’re grinding, they’re working on their business, and, um, they just wanna learn from someone who’s been there. What’s a hard earned lesson or something you needed to learn the hard way, uh, while doing your business?

[00:26:27] Andy Paz: Oh, wow. Okay. Put you on a spot

[00:26:30] Taylor Lund: there.

[00:26:31] Andy Paz: No, no. It’s a very valid question.

’cause I have to think of like many, there’s probably different ones, but I’m just trying to pick one. Um, I would say, um, know what you’re getting yourself into. I think that that’s gonna be the best, uh, because. Essentially, super short. Long story short, um, I, again, when I first started I didn’t know a lot of things and so I was kind of just weaning things, just trying to see how things go.

Um, but I invested in a one stage water fed system and that was kind of like a hard lesson that I had to learn because I invested like a thousand dollars. It came with a poll and it came with the thing, but I didn’t know technique. And at the same time, my resin, a resin is like, I’ll just make it easy. It was like a hundred bucks.

For like a whole resin, it was, I got, I think at Walmart or something. It was just like a regular resin. It came in a pack of four and you get a deal because you know more than, uh, the more you have, you know, the cheaper it is. Uh, but, um, I remember like not knowing anything about it, and I would just kind of like, okay, just go and clean.

A lot of times I’ll have a lot, a lot, a lot of spotting. That kind of like sucked a lot because I would have to go back, I have to, you know, touch it up again and it was just like a waste of time for nothing. But if I would’ve known like, hey, if I would’ve got a three stage system and using the right techniques, you know, maybe cleaning the frame and the window, do a couple others, then come back and do that same window would’ve saved a lot because at the beginning I would just do all at once.

So I guess the best would just be kind of like practice ahead of time and also know what you’re investing into. Because that thousand bucks I was almost at 1500. I could have just, or 1600, I could’ve just got that system, made my life a little bit easier. But yeah, I mean, I’ll stick with just one because I’m trying to think of others, but I think, yeah, just know what you’re getting yourself into, um, and, uh, have a minimum.

I think that was a good one too.

[00:28:16] Taylor Lund: Cool. Um, all right. If you had one piece of wisdom to give to someone who is about to launch their business for the first time as far as getting their first customer, getting their first review, um, and just. Putting that first step in the right direction, what would that be?

[00:28:39] Andy Paz: Okay, so I’ll break it into two parts, but the first I would say I, we kind of talked about it already, have a foundation, have that, and not only is this gonna grow, right? Like for example, if you’re gonna plant something, you can’t just plant anywhere. You have to have soil, you have to have. Somewhere to, you know, let it grow type of thing.

So if you have that as a foundation of going to your friends, family, Hey, I’ll do your windows even if you do it for free. Not a problem. You know, do that. Also do it at your house. Just make sure, you know, maybe sometimes some people don’t wanna have their address or something kind of personal, you know, in the way.

You know, you don’t wanna take a video and they’re on a computer, you know? Or maybe they’re like doing something, you know, personal and you can’t be

[00:29:16] Taylor Lund: respectful.

[00:29:18] Andy Paz: Yeah, yeah. ’cause sometimes have documents and like paperwork and they sometimes have things on the wall like, um, yeah, this is from experience, but yeah.

Yes. Uh, but just be careful what, what’s inside, you know, the house and stuff or an address. Just be careful of that. Uh, but um, just kind of have that, uh, kind of just, you know, take pictures, have that content. Then from once you have that open up, uh, socials, uh, your Instagram, Facebooks, um, and then it’s kind of half of that open up a Google Yelp, just do anything that’s free.

You know, just kind of have that as like a foundation. And then once you have all that, then from there you can start growing. Then once you don’t wanna start cleaning windows and don’t know how to clean, you don’t wanna start clean cleaning windows and can’t get reviews. You kind of wanna have all that into one and.

Kind of from there, uh, just kind of, you know, just set yourself up in that way. And, uh, I forgot my part two, but I think that that’s just laying the foundation will help out a lot and, um, yeah, everything should be gold enough for that.

[00:30:15] Taylor Lund: And maybe part two is head over to, uh, Paz Window Cleaning LLC on YouTube and follow the journey and learn how to run a successful.

Uh, window cleaning business from a couple that is doing it today. Yeah. Andy, thank you so much for being on the show today. This was a joy talking to you.

[00:30:37] Andy Paz: No. Yeah. I’m just so glad to be here. You know, it’s been, it’s just a, a nice to be invited to do something like this. You know, I try my best to help everyone out and, uh, it’s just, you know, I didn’t have anyone when I first started, so, you know, just trying to do my best to, you know, help as much as I can and actually be real.

Actually have content yes, that is like, Hey, this is how you set up, Hey, this is how you clean. Hey, this is how you do that. And then in reality, it’s not like. Oh man, you know, I don’t know what I’m doing. You know, does this even work? You invest in this and it’s like, you know,

[00:31:06] Taylor Lund: so totally. You’re putting yourself out there.

Um, and we just all appreciate it and are benefited from it. So if you wanna follow paths in a Chile on their 100 K journey. Go to their YouTube Paz Window Cleaning LLC, or follow them at Paz Window Cleaning on Instagram. If you’re near Pasadena, California and you need some window cleaning services from someone with a perfect five star rating on Google with over 90 reviews, uh, that’s impressive man.

Keeping that five star uh, doesn’t take much to drop it to a 4.9. So impressive. Reach out to them at pazwindowcleaning.com. And if you need a software for 20 bucks a month, you can get three months free project2payment.com and use the code Paz and you’ll get three months free. Paz, thank you so much for being on the show.

[00:31:59] Andy Paz: Yeah, no, thank you. And thank you for being such a great host.

[00:32:02] Taylor Lund: You bet. We’ll talk to you again soon. Thanks so much for joining us today on Home Service Headquarters and listening to our amazingly fun conversation with Andy Paz. Like we said, you can find all of his content on his YouTube channel, Paz Window Cleaning, LLC, and if you’re near Pasadena, California, you can head over to Paz window cleaning.com and get in touch about any of their window cleaning services.

Like Paz mentioned, if you want three months free of Project 2 Payment, his favorite tool for all things customers, bidding, invoicing, and payments, go to project2payment.com and use the code Paz. We will see you next time. Thanks for joining us on Home Service headquarters.